The terms and conditions for booking and cancellation of Vallisaari services are as follows:
The provisional reservation for the event is valid for 7 days. If the reservation is not confirmed within this period, the provisional reservation will be cancelled.
If the reservation is not cancelled within 7 days of the reservation, the reservation will not be cancelled until the reservation is cancelled.Advance payment of approx. 20% for events over 1000,00€ at the agreed time, at least 1 month before the event. Also for smaller events a prepayment is possible according to the booking situation.
In case of cancellation of a confirmed guided tour, activity, reservation or meals:
- earlier than 14 days before the reservation, no cancellation fee will be charged.
- 14-7 days before, the cancellation fee is 50% of the booking price.
- Less than 7 days before, cancellation fee is 100% of the booking price.
For catering, the final number of persons and special dietary requirements can be communicated up to 10 days before the event.
In case of cancellation of a confirmed itinerary booking:
- earlier than 7 days before the reservation, no cancellation fee will be charged.
- Less than 7 days before, the cancellation fee is 100% of the booking price.
If a confirmed private transfer is cancelled:
- earlier than 14 days before the reservation, no cancellation fee will be charged.
- less than 15 days before, the cancellation fee is 100% of the booking price.
We do not charge for events less than 150,00.
Cancellation fees will be charged to the service subscriber.
A surcharge of 17€ will be added to the invoice, 30€ for abroad.